Shannon Salter is the Civil Resolution Tribunal’s Chair, and an adjunct professor at the UBC Allard School of Law, teaching administrative law and legal ethics. She earned her BA and LLB from UBC, and her Master of Laws from the University of Toronto. Ms. Salter was a BC Supreme Court judicial law clerk before practicing civil litigation at a large Vancouver law firm for several years. She has served as a vice chair of the Workers’ Compensation Appeal Tribunal and as a board member of the College of Registered Nurses of BC. Ms. Salter is currently a commissioner of the Financial Institutions Commission, vice president of the BC Council of Administrative Tribunals, and a board member of the Canadian Legal Information Institute (CanLII). She co-authored the BC Administrative Decision Maker’s Manual, as well as a number of journal articles. In 2017, Ms. Salter was named one of the 25 Top Most Influential Lawyers in Canada, and was previously recognized as one of Canada’s New Law Pioneers by the Canadian Bar Association and an Access to Justice All-Star by the National Self-Represented Litigants Project (NSLAP). She is also the 2016 recipient of the Adam Albright Award for outstanding teaching by an adjunct professor. Ms. Salter is a frequent speaker at international conferences on online dispute resolution, administrative law, legal education, and the future of law and technology.