Roy is co-author of the top-selling “Turning Conflict into Profit” and a founder and Principal of The Neutral Zone Coaching and Consulting Services Inc. Having appeared on television and radio, Roy is a mediator, trainer and psychotherapist who works with communities, families and public and private-sector organizations. He is a national conference speaker on topics including communication, organizational change, leadership, teamwork and conflict resolution. For over 20 years, Roy has mediated and resolved dozens of disputes annually, ranging from interpersonal complaints to complex multi-issue conflicts. In keynotes he presents insights gleaned from years of work in the trenches, and balances this with humour and a passion for healing broken relationships.
Roy holds a BA in Psychology from the University of Alberta and an MA from Simon Fraser University. He also holds a post-graduate diploma in Adult Education from the University of BC along with a Certificate of Conflict Resolution from the Justice Institute of BC. Roy is ProSci® certified, and is an ADRIC certified mediator and qualified arbitrator. Roy has been a member of the Police Complaints Resolution Roster, a Governor of the Justice Institute of BC, a Panel Chair of the BC Employment and Assistance Appeal Tribunal, and a Director of the Board of Alternative Dispute Resolution Institute of BC, and is currently involved in strata governance in Canada and the United States. Roy specializes in keynote addresses and training on communication and teamwork; leadership development; organizational conflict and dispute resolution and mediation; management consulting and executive coaching; bully rehabilitation; human rights and respectful workplace investigation.