With a professional background in legal services and human resources and a management certificate from SFU, Karen excels at coordinating and continuously improving office administration and project management. She is a strong relationship-based communicator who consistently demonstrates influence and leadership. Karen’s role requires the utmost ethical standards; as such, she ensures highly confidential information is handled with diplomacy and discretion. Karen has a keen interest in mediation and dispute resolution and is looking forward to contributing to the upcoming 2019 ADRBC Symposium.