Following her certification in Conflict Resolution from the Justice Institute (Vancouver) in 1993, Donna Soules founded Soules Consulting Ltd. to bring the benefits of mediation to both organizations and families. She has a Master’s Degree in Conflict Resolution from Antioch University (Ohio) and has been a member of the BC Attorney General’s Mediation Roster since 1998. Donna is a senior instructor for the Justice Institute of BC in mediation and conflict resolution and developed the program in Conflict Resolution in the Workplace at Vancouver Island University. First Nations groups have requested her support for training and mediating workplace issues; she has facilitated workshops for students of residential schools and she also works with aboriginal families to resolve child protection disputes.