Webinar with Edward B. Lovett
In this webinar you will not only find out the main interpersonal flaw ADR practitioners unwittingly fall into when engaged in dispute resolution, but also how to identify and avoid it. You will learn how not to let the flaw of lack of emotional agility sabotage your credibility to guide parties to possible agreement, instead learning how to master influencing techniques. And you will conclude learning how to avoid flaw of failing to recognize importance of effective conflict resolution through relationship building, by: reading nonverbal cues; knowing when to interrupt and when to stay quiet and being clear and concise when exploring a concept or idea.
Agenda:
- Identify and avoid the main interpersonal flaw ADR practitioners fall into
- Master influencing techniques
- Reading nonverbal cues
- Knowing when to interrupt and when to stay quiet
- Being clear and concise when exploring a concept or idea
Presenter:
Mr. Lovett currently is lead instructor for both The Institute For Conflict Management and The Institute For Distance Learning which serve as recertification, continuing education, and professional development educational platforms. Mr. Lovett has facilitated the Society For Human Resource Management (SHRM) Professional Certification and Workplace Essentials Training Programs for CSU and National Universities.
Mr. Lovett is often recognized for his ability to connect with and relate to audiences on a sincere personal level. With a down to earth and engaging instructional style his focus is often on effective principles not just the “Law”.
His background is in Mediation and Conflict Resolution having attended at the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and Loyola Law School Mediation programs. He is a certified trainer for the nationally recognized mediation certifying authority, NACM, conducting Certified Mediation Trainings both domestically and internationally.
Mr. Lovett has been the lead co-Instructor along with Professor Jill M. Scala on Sexual Harassment Prevention and anti-bullying training for the compliance training organization Employee Harassment Training.
Mr. Lovett has developed training programs for dozens of organizations and public agencies.
Current trends include digital badging for professional and or employees who have completed a workplace training series.