ADR Institute of British Columbia

Canadian International Internet Dispute Resolution Centre
2020-05-29 12:00 - 13:30 (America/Vancouver) | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
This workshop will provide an overview of the Canadian International Dispute Resolution Centre (“CIIDRC”). The CIIDRC is a division of the British Columbia International Commercial Arbitration Centre (“BCICAC”) that helps users efficiently submit complaints, file responses, select panelists and distribute decisions resulting from domain name disputes.
Agenda:

Mini-exercises (before and after)

Presenter:
Leslie E. Maerov was admitted as a barrister and solicitor in British Columbia in 1975, and as a solicitor of England & Wales in 1991. He is a graduate of Osgoode Hall Law School at York University in Toronto and also obtained a Bachelor of Arts from the University of Alberta in Edmonton. He was in private practice in Vancouver from 1975 until 1997, initially as a litigator and then as a corporate and commercial lawyer, and became a Fellow of the Chartered Institute of Arbitrators in 2011.
Between 2001 and 2014, Mr. Maerov was Chief Executive Officer and President as well as a founder of a public-listed telecom company. Between 2014-2018 he was Chief Compliance Officer and General Counsel of the company. As CEO he leveraged his commercial law expertise and business mindset to develop and implement the company’s strategic growth plans. He was responsible for financing the company’s operations, mergers and acquisitions, all contractual negotiations and regulatory compliance. Since July 2018, he has resumed full time practice as a commercial arbitrator and solicitor.
In his private practice and as a telecom executive Mr. Maerov has developed substantial subject matter expertise in securities, derivatives, public company regulatory and governance issues and in shareholder disputes.
Mr. Maerov is a member of BCAMI (BC Arbitration and Mediation Institute), a panelist for the ICDR (International Centre for Dispute Resolution), a member of the ICC (International Chamber of Commerce) Canada Arbitration Committee, a panelist for FINRA (U.S. Financial Industry Regulation Authority) and NFA (U.S. National Futures Association), a member of the board of directors and Interim Chair of the BCICAC (BC International Commercial Arbitration Centre). He has been a presenter at the BCAMI Symposium on changes to the domestic arbitration rules of BCICAC, ICDR and ADRIC (ADR Institute of Canada), and a panellist on arbitration ethics, and a presenter at the Canadian Institute Expert Witness forum on expert witnesses in arbitration proceedings.

Addressing Conflict in the Next Generation
2020-05-15 12:00 - 14:00 | Online Zoom Video
Chris Davy – Panel Chair
May 15th
This multi-generational panel will discuss the facts and fictions of dispute resolution in the next generation. We will examine how we can prevent or work constructively with inter-generational conflict. The panel will ask essential internal questions such as:
What are the Multi- Generational myths and biases?
What are the needs and interests of the next generations?
Are the present strategies for resolving conflict sufficient or inadequate for the next generation?
Are Millennials and Generation Z actually that different from previous generations or are our conflict resolution strategies based on stereotypes?
We will be considering the forever changing communication strategies. The panel also will discuss what motivates and fulfills the upcoming generation and what frustrates them. Join this panel discussion to hear all about the current research informed best practices and the newest strategies for resolving conflict. Price Per Individual Webinar

Advanced
up to 04/26/20

Early Bird
up to 05/10/20

Member
$35
/$50
$60

Non-member
$50
$65
$75

Purchase Complete Webinar Series

Cutoff Dates
June 07th
July 12th
August 09th

Advanced

Early Bird

Member
$200
$300
$400

Non-member
$300
$400
$500

Introduction to Smartsettle ONE
2020-05-08 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Smartsettle ONE is a negotiation support tool utilizing visual blind bidding for two party, single issue cases. This course is relevant for any person who is interested in online negotiation technology.
Agenda:

Good Negotiating Practices
Single Negotiating Framework
Visual Blind Bidding
Reward Early Effort
Automatic Deal-Closer
Expert Neutral Deal-Closer
eNegotiation Challenge and Debrief

Presenter:

Ernest Thiessen
Dr. Ernest Thiessen is a top level Certified Smartsettle Facilitator. Dr.Thiessen is also the Founder and President of Smartsettle (iCan Systems Inc). He has led iCan’s development team since 1993 in to create the world’s first comprehensive negotiation system. The Smartsettle eNegotiation system is based on research that Ernest directed at Cornell University, where he received a PhD in Civil Engineering with a specialty in Water Resources Systems Planning and Analysis.

Advance Registration
On or before April 19

Early Bird Price
On or before May 3

Regular Price
after May 3

Non-Members
$50
$65
$75

ADRBC Members
$35
$50
$60

Clearing the Fog: Plain Language Writing
2020-04-24 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Webinar with Frances Peck

This webinar introduces you to seven practical tips for how to write in plain language. After a quick look at what plain language is and how the reader fits in, we’ll discuss the importance of concrete terms, simple words, short sentences, and the ever-crucial verb. Then we’ll examine real-life examples of how plain language can make even the most complex documents clear and easy to read.
Agenda:

Why plain language?
Three reader-centred techniques
Seven plain language tips (CP SAVES)
Mini-exercises (before and after)

Presenter:

Frances Peck, MA (English), Certified Professional Editor (Hon.), and partner with West Coast Editorial Associates, is an editor, writer, and instructor with over 25 years’ experience.
As a plain language specialist, she has worked with clients from the public, private, and nonprofit sectors on a wide range of material — from investigative documents to annual reports, from decisions to policies, from websites to manuals. She teaches at the University of British Columbia and Douglas College, and gives workshops across Canada.
Frances is a co-author of the popular HyperGrammar website and the author of Peck’s English Pointers, a free collection of essays and quizzes available on the Language Portal of Canada. She is a long-time member of Editors Canada and PLAIN (Plain Language International).

Workplace Issues Amid COVID-19 Coronavirus Pandemic
2020-04-06 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Webinar with Edward B. Lovett

This workshop will address the most pertinent questions regarding workplace impact regarding COVID-19 thus-far.
Pre-prepared Question And Answer Format Addressing What Has Been Some Of The Most Pertinent Questions Regarding Workplace Impact Regarding Covid-19 Thus-far. To aid individuals and primarily employers in the effort to aggressively contain the virus without running afoul of applicable law.
Agenda:

Insights and awareness of the impacts of Covid-19 on the workplace
Possible helpful direction as we navigate the impacts of Covid-19 on the workplace

Presenter:
Mr. Lovett currently is lead instructor for both The Institute For Conflict Management and The Institute For Distance Learning which serve as recertification, continuing education, and professional development educational platforms. Mr. Lovett has facilitated the Society For Human Resource Management (SHRM) Professional Certification and Workplace Essentials Training Programs for CSU and National Universities.
Mr. Lovett is often recognized for his ability to connect with and relate to audiences on a sincere personal level. With a down to earth and engaging instructional style his focus is often on effective principles not just the “Law”.
His background is in Mediation and Conflict Resolution having attended at the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and Loyola Law School Mediation programs. He is a certified trainer for the nationally recognized mediation certifying authority, NACM, conducting Certified Mediation Trainings both domestically and internationally.
Mr. Lovett has been the lead co-Instructor along with Professor Jill M. Scala on Sexual Harassment Prevention and anti-bullying training for the compliance training organization Employee Harassment Training.
Mr. Lovett has developed training programs for dozens of organizations and public agencies.
Current trends include digital badging for professional and or employees who have completed a workplace training series.

Mediation Training Program Part II
2020-04-01 08:30 - 2020-04-03 17:30 | CoWorks by Elevate, A113 – 2099 Lougheed Hwy, Port Coquitlam, British Columbia, V3B 1A8, Canada
CPD Credits: The Law Society of BC (21 Hours)
Learners complete the final phase of the Understanding-Based Approach as they draft the Memorandum of Understanding and explore ways to design rituals of completion and closure. We review the Problem-Solving Planner and cost/benefit tools of litigation.
Learners will then be evaluated as they complete phases 1-5 of the Understanding-Based Approach in a role play.

Cultural Differences
Brain Science & Dispute Resolution
Reflective Practices
Mindfulness in Mediation
PRACTICE, PRACTICE, PRACTICE
Evaluated Role play on the last day

Mediating in times of COVID-19: An Introduction to Using Zoom for Mediation
2020-03-30 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Online Dispute Resolution is a growing field. And now, more than ever, it is important for Alternative Dispute Resolution Professionals to understand how to provide their services using technology. This Webinar will provide participants with the tools needed to start delivering Mediation Services using the Zoom Platform. During this Webinar participants will learn the features Zoom offers that are beneficial for Online Dispute Resolution Practitioners.
Participants will also receive important information about the precautions they will need to take to ensure they are providing a safe virtual space for their clientele. Upon completion of this Webinar, participants will be prepared to deliver Mediation Services online and will have the information for how to receive more training and practice with the Zoom platform if desired.
Agenda

An Introduction to Online Dispute Resolution
An Introduction to the Zoom Platform
Demonstration of the tools Zoom offers that are useful for ODR/ADR Practitioners
A brief description of important considerations for ODR/ADR Practitioners
Information for further training on ODR

Presenter:
Demi Peters-Panko is a Mediator, Child Consultant, and Online Dispute Resolution Trainer from Saskatoon, Saskatchewan. She is passionate about providing access to Mediation Services to people from rural communities or with other barriers that may prevent them from being able to attend Mediation meetings in-person. This passion lead her to create the Introduction to Online Dispute Resolution Course to train other practitioners in this new and exciting area of practice. To learn more about Online Dispute Resolution and to receive further training, please contact Demi at demi@commonsenselawyer.com

Discrimination in Workplace
2020-03-27 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Webinar with Melissa VanderHouwen

This workshop will provide an overview of the legal options available to individuals who experience discrimination in both unionized and non-union workplaces. These options include Human Rights complaints grievance and arbitration, WorkSafe complaints, Labour Board complaints, court proceedings, and criminal proceedings. We will cover what discrimination means in BC, from a legal standpoint, and will discuss which legal options are available or workers in which circumstances. We will also cover the advantages and disadvantages of each option in terms of process and remedy.
Agenda:

Basic understanding of the legal options available to workers who experience discrimination

Presenter:
Melissa practices in all areas of labour, employment, human rights, and administrative law.
She provides practical advice and cost-effective advocacy to unions regarding a wide variety of labour matters including discipline and discharge, collective agreement interpretation, policy grievances, organizing efforts, and unfair labour practice disputes.
Melissa also provides advice and representation to non-unionized employees on many workplace issues, including wrongful dismissal, contract interpretation, and accommodation disputes. She also provides advice and advocacy for unions and individuals on a variety of Human Rights issues.
Melissa has appeared before the BC Supreme Court and Court of Appeal, the BC Human Rights Tribunal, the Canadian Human Rights Commission, the BC Labour Relations Board, and in federal and provincial grievance arbitrations. She takes a pragmatic approach to client service and values building relationships with her clients to better understand their short and long term goals so that she can obtain the best results possible.

Mediation Training Program Part I
2020-03-11 08:30 - 17:30 | CoWorks by Elevate, A113 – 2099 Lougheed Hwy, Port Coquitlam, British Columbia, V3B 1A8, Canada
CPD Credits: The Law Society of BC (21 Hours)
Learners increase their self-awareness of conflict while being introduced to the Understanding-Based Approach mediation process.
Highly interactive, Learners practice 6 phases of the Understanding-Based Approach while they are being coached by experienced Mediators.
Here are just a few examples of what Part 1 covers:

Conflict Styles & Cycles
Collaborative Basics (Positions/Issues/Interests)
Listening and Assertion Skills
Power Rights & Interests
Assumptions
Neutral Language
6 Phase Interest Based Mediation Model

Practice Groups: Learners will be assigned a practice group and it is expected your group meet 3- 4 times between parts 1 & 2. Practice sessions can be either in-person or through ADRBC’s video conferencing link.

3 Flaws That Sabotage Settlement Agreements
2020-02-28 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Webinar with Edward B. Lovett

In this webinar you will not only find out the main interpersonal flaw ADR practitioners unwittingly fall into when engaged in dispute resolution, but also how to identify and avoid it. You will learn how not to let the flaw of lack of emotional agility sabotage your credibility to guide parties to possible agreement, instead learning how to master influencing techniques. And you will conclude learning how to avoid flaw of failing to recognize importance of effective conflict resolution through relationship building, by: reading nonverbal cues; knowing when to interrupt and when to stay quiet and being clear and concise when exploring a concept or idea.
Agenda:

Identify and avoid the main interpersonal flaw ADR practitioners fall into
Master influencing techniques
Reading nonverbal cues
Knowing when to interrupt and when to stay quiet
Being clear and concise when exploring a concept or idea

Presenter:
Mr. Lovett currently is lead instructor for both The Institute For Conflict Management and The Institute For Distance Learning which serve as recertification, continuing education, and professional development educational platforms. Mr. Lovett has facilitated the Society For Human Resource Management (SHRM) Professional Certification and Workplace Essentials Training Programs for CSU and National Universities.
Mr. Lovett is often recognized for his ability to connect with and relate to audiences on a sincere personal level. With a down to earth and engaging instructional style his focus is often on effective principles not just the “Law”.
His background is in Mediation and Conflict Resolution having attended at the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and Loyola Law School Mediation programs. He is a certified trainer for the nationally recognized mediation certifying authority, NACM, conducting Certified Mediation Trainings both domestically and internationally.
Mr. Lovett has been the lead co-Instructor along with Professor Jill M. Scala on Sexual Harassment Prevention and anti-bullying training for the compliance training organization Employee Harassment Training.
Mr. Lovett has developed training programs for dozens of organizations and public agencies.
Current trends include digital badging for professional and or employees who have completed a workplace training series.

Restorative Justice and Mediation: Exploring their similarities and differences
2020-01-31 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Webinar with Catherine Bargen

Many people think the philosophy and methods behind conflict resolution/mediation and restorative justice are strongly related or even interchangeable. But are they? Bringing two decades of experience from both fields, Catherine Bargen will review how these disciplines have developed alongside one another, and how each one has its strengths and limitations for various situations. Come away from this workshop better understanding the distinctions between these terms and why it is so important that these approaches are not conflated—in order to assure the safety and wellbeing of participants.
Agenda:

How these disciplines have developed alongside one another
How each one has its strengths and limitations for various situations
Workshop better understanding the distinctions between these terms

Presenter:
Catherine Bargen has been working within communities toward developing community-responsive justice programs since 1999. She is experienced across Canada and internationally as a consultant, trainer and practitioner in victim-centered services for restorative justice and conflict transformation strategies.
Catherine was Provincial Restorative Justice Coordinator within Victim Services and Crime Prevention Division of the government of British Columbia from 2008-2017. In addition to this provincial restorative justice role, she was also a Victim Services Program Manager (2015-2017) within the Division, serving over 50 Victim Services and Anti-Violence groups.
Catherine is now working full-time with the agency Just Outcomes, which she founded with two partners. Just Outcomes works nationally and internationally to assist agencies and communities to develop sound restorative justice practice and policies.

Leveraging Writing, Speaking, Networking and Training to Build Your Practice
2019-12-06 00:00 - 13:30 | Link will be sent the day before the event., Canada
Webinar with Natalie Armstrong-Motin

We’ll discuss what to write, how to write it, and how to get it published. Public speaking is an art that can launch your practice. We’ll discuss the science behind becoming the go-to speaker for your target market. Networking – the ultimate way to let our prospective clients know that they can trust us with their cases. We’ll break it down and turn networking into net-success. Training your prospective clients puts you in the position of being the credible authority on ADR. We’ll talk about what kinds courses to offer, to whom, how, when, and how to turn training into another source of revenue.

Clearing the Fog: Plain Language Writing
2019-11-26 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Lunch & Learn with Frances Peck

Studies repeatedly show what professional communicators have known for decades: the most concise, precise, credible, and intelligent-sounding documents are the ones written in plain language.
Plain language is not about dumbing down content. On the contrary, plain language is a way of presenting complex material—legal, judicial, financial, scientific, technical—so that it’s easier for its intended audience to understand, use, remember, and comply with.
This presentation explores why plain language matters, what it looks like, and how to get it.

Social Media Marketing for Mediators and Arbitrators
2019-11-01 00:00 - 13:30 | Link will be sent the day before the event., Canada
Webinar with Natalie Armstrong-Motin

Getting started with right social media platforms for mediators and arbitrators. Creating content that provides benefits to potential and existing clients while appropriately promoting your practice. Curating content from other sources so that you’re not always on the line to create to be creative. Using the right marketing tools – permission marketing is how we do it – I’ll show you how to do it right.

Positioning and Pricing for ADR Practitioners
2019-10-04 00:00 - 13:30 | Link will be sent the day before the event., Canada
Webinar with Natalie Armstrong-Motin

We’ll discuss the basics in building and managing your business. Even if you already have a good handle on what needs to be done, I’ll introduce you to easier ways to meet your goals and endeavors. We’ll also talk about the five marketing activities that have proven most effective. We’ll discuss how to best position yourself to be the sought after writer, speaker, trainer, networker and social media master.

Self-Awareness Driven Leadership and the ADR Practitioner
2019-04-30 12:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Lunch & Learn with Rob Hershorn

Dr. Rob Hershorn, PhD, is the Principal at RJ Consulting, which provides dynamic professional onsite and remote organizational development, training, and instructional design. His peopled-centred approach to enhancing workplace culture utilizes the most advanced strategic, analytical and innovative facilitation/training and coaching techniques to transform interpersonal dynamics from conflict to resolution.

A Lawyer’s Primer on Drafting Arbitration Clauses
2019-01-29 00:00 - 13:30 | 300 - 1275 West 6th Avenue, Vancouver, British Columbia, V6H 1A6, Canada
Lunch & Learn with Kenneth J. Glasner

Kenneth J. Glasner, QC, is an experienced mediator and arbitrator based in Vancouver. He has practiced as a neutral since 1967 and was appointed as a federal Queen’s Counsel in 1990. Ken has been involved in many disputes over a range of civil matters as a neutral. He has also been a frequent lecturer and panel member, speaking on subjects dealing with ADR and designing mediation systems in Canada and the USA.
