Webinars



Restorative Justice and Mediation: Exploring their similarities and differences

Webinar with Catherine Bargen

January 31th, 2020


Many people think the philosophy and methods behind conflict resolution/mediation and restorative justice are strongly related or even interchangeable.  But are they?  Bringing two decades of experience from both fields, Catherine Bargen will review how these disciplines have developed alongside one another, and how each one has its strengths and limitations for various situations. Come away from this workshop better understanding the distinctions between these terms and why it is so important that these approaches are not conflated—in order to assure the safety and wellbeing of participants.


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Clearing the Fog: Plain Language Writing

Webinar with Frances Peck

April 24th, 2020

 

This webinar introduces you to seven practical tips for how to write in plain language. After a quick look at what plain language is and how the reader fits in, we’ll discuss the importance of concrete terms, simple words, short sentences, and the ever-crucial verb. Then we’ll examine real-life examples of how plain language can make even the most complex documents clear and easy to read.

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3 Flaws That Sabotage Settlement Agreements

Webinar with Edward B. Lovett

February 28th, 2020

In this webinar you will not only find out the main interpersonal flaw ADR practitioners unwittingly fall into when engaged in dispute resolution, but also how to identify and avoid it. You will learn how not to let the flaw of lack of emotional agility sabotage your credibility to guide parties to possible agreement, instead learning how to master influencing techniques. And you will conclude learning how to avoid flaw of failing to recognize importance of effective conflict resolution through relationship building, by: reading nonverbal cues; knowing when to interrupt and when to stay quiet and being clear and concise when exploring a concept or idea.


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Canadian International Internet Dispute Resolution Centre

Webinar with Leslie Maerov

May 29th, 2020

This webinar introduces you to the Canadian International Dispute Resolution Centre (“CIIDRC”). The CIIDRC is a division of the British Columbia International Commercial Arbitration Centre (“BCICAC”) that helps users efficiently submit complaints, file responses, select panelists and distribute decisions resulting from domain name disputes.

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Discrimination in the Workplace

Webinar with Melissa VanderHouwen

March 27th, 2020

This workshop will provide an overview of the legal options available to individuals who experience discrimination in both unionized and non-union workplaces. These options include Human Rights complaints grievance and arbitration, WorkSafe complaints, Labour Board complaints, court proceedings, and criminal proceedings. We will cover what discrimination means in BC, from a legal standpoint, and will discuss which legal options are available or workers in which circumstances. We will also cover the advantages and disadvantages of each option in terms of process and remedy.

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Past workshops




A Lawyer’s Primer on Drafting Arbitration Clauses


Lunch & Learn with Kenneth J. Glasner

January 29th, 2019

Kenneth J. Glasner, QC, is an experienced mediator and arbitrator based in Vancouver. He has practiced as a neutral since 1967 and was appointed as a federal Queen’s Counsel in 1990. Ken has been involved in many disputes over a range of civil matters as a neutral. He has also been a frequent lecturer and panel member, speaking on subjects dealing with ADR and designing mediation systems in Canada and the USA.

Self-Awareness Driven Leadership and the ADR Practitioner


Lunch & Learn with Rob Hershorn

April 30th, 2019

Dr. Rob Hershorn, PhD, is the Principal at RJ Consulting, which provides dynamic professional onsite and remote organizational development, training, and instructional design. His peopled-centred approach to enhancing workplace culture utilizes the most advanced strategic, analytical and innovative facilitation/training and coaching techniques to transform interpersonal dynamics from conflict to resolution.


Marketing Strategies that Really Work and Business Basics of Successful Practices

Webinar with Natalie Armstrong-Motin
September 6th, 2019

We’ll discuss the basics in building and managing your business.  Even if you already have a good handle on what needs to be done, I’ll introduce you to easier ways to meet your goals and endeavors. We’ll also talk about the five marketing activities that have proven most effective.  We’ll discuss how to best position yourself to be the sought after writer, speaker, trainer, networker and social media master.

 



Positioning and Pricing for ADR Practitioners

Webinar with Natalie Armstrong-Motin
October 4th, 2019

We’ll discuss the basics in building and managing your business.  Even if you already have a good handle on what needs to be done, I’ll introduce you to easier ways to meet your goals and endeavors. We’ll also talk about the five marketing activities that have proven most effective.  We’ll discuss how to best position yourself to be the sought after writer, speaker, trainer, networker and social media master.

 


Leveraging Writing, Speaking, Networking and Training to Build Your Practice

Webinar with Natalie Armstrong-Motin
December 6th, 2019

We’ll discuss what to write, how to write it, and how to get it published. Public speaking is an art that can launch your practice.  We’ll discuss the science behind becoming the go-to speaker for your target market. Networking – the ultimate way to let our prospective clients know that they can trust us with their cases.  We’ll break it down and turn networking into net-success. Training your prospective clients puts you in the position of being the credible authority on ADR.  We’ll talk about what kinds courses to offer, to whom, how, when, and how to turn training into another source of revenue.

 



Social Media Marketing for Mediators and Arbitrators

Webinar with Natalie Armstrong-Motin
November 1st, 2019

Getting started with right social media platforms for mediators and arbitrators. Creating content that provides benefits to potential and existing clients while appropriately promoting your practice. Curating content from other sources so that you’re not always on the line to create to be creative. Using the right marketing tools – permission marketing is how we do it – I’ll show you how to do it right.

 



Clearing the Fog: Plain Language Writing

Lunch & Learn with Frances Peck

November 26th, 2019


Studies repeatedly show what professional communicators have known for decades: the most concise, precise, credible, and intelligent-sounding documents are the ones written in plain language.

Plain language is not about dumbing down content. On the contrary, plain language is a way of presenting complex material—legal, judicial, financial, scientific, technical—so that it’s easier for its intended audience to understand, use, remember, and comply with.
This presentation explores why plain language matters, what it looks like, and how to get it.